How can I track my order using my account?
To track your order:
- Log in to My Account using your email address or customer number and password.
- Select ‘Order Tracking’
Here you can view:
- History of all your recent orders
- Up to date parcel statuses
- The delivery destination
(Please note, this information updates at regular intervals)
Your order tracking is split into 3 sections.
Get answers to all your questions you might have.
We will answer any questions you may have about our online sales right here.
Monday to Friday from 09:00 to 20:00 UTC +1
SEND US A MESSAGE
Do you have questions about how we can help you?
Send us an email and we’ll get in touch shortly.